Question 1

Is the Free plan really free forever?

Accepted Answer

Yes. You get 2,000 DMs every month at no cost — no credit card, no hidden charges. All four trigger types (comment, DM, story reply, story mention) are unlocked, plus image + button DMs.

Question 2

How is Pro different from Free?

Accepted Answer

Pro (₹499/mo inclusive of 18% GST, or ₹399/mo billed yearly) lifts the monthly DM cap to unlimited, takes you from 1 to 5 connected Instagram accounts, removes the "Sent via boomly.bio" tagline from your DMs, and unlocks the analytics dashboard, CSV export, follow-up DM sequences, referral payouts, and priority support.

Question 3

Is there any limit on how many DMs I can send?

Accepted Answer

Free is capped at 2,000 DMs a month; once you hit it, sending pauses until your cycle resets or you upgrade. Pro and Enterprise are unlimited monthly, with a per-Instagram-account safety cap of 4,500 DMs/day (about 700/hour). That ceiling isn't a paywall — it tracks Instagram's own messaging rate limits, so a viral post can never push your account past what Meta allows and get it restricted. Connecting more accounts (5 on Pro, 10 on Enterprise) scales your total daily volume.

Question 4

Can I cancel or downgrade anytime?

Accepted Answer

Yes. Switch to the Free plan in one click from Settings → Billing. Paid features stay active until the end of your billing period — no questions asked.

Question 5

How does billing work?

Accepted Answer

Monthly plans are charged on the same date every month. Annual plans are billed once a year at ₹399/mo (₹4,788 total) instead of ₹499/mo, and you also get 2 extra months of access on top of the 12 — so an annual subscription runs for 14 months. The price you see is the price you pay — 18% GST is already included in the Pro sticker price, no surprises at checkout. International customers can pay in USD ($15/mo, or $12/mo billed annually). All payments are processed securely via Razorpay (UPI, cards, net banking, wallets, EMI).

Question 6

Can I upgrade later?

Accepted Answer

Yes — upgrade anytime from Settings → Billing. Upgrades take effect immediately, and your DM allowance resets so you start the new tier with a full quota.

Question 7

Do you offer GST invoices?

Accepted Answer

Yes. Every payment generates a GST-compliant invoice automatically with our GSTIN, the base amount, and the 18% GST clearly itemised — ready to file as input tax credit if you're a registered business. Find them all under Settings → Billing → Invoices.

Question 8

What about Enterprise?

Accepted Answer

Running an agency or managing up to 10 creator accounts? Enterprise gives you everything in Pro plus 10 Instagram accounts, volume DM allocation, a dedicated success manager, and an onboarding call available today. Custom branding, white-label, and 99.9% uptime SLA + dedicated Slack are on the near-term roadmap and quoted in your contract. Enterprise pricing is quoted base + 18% GST exclusive so your finance team gets a clean ITC-ready invoice. Get in touch and we'll scope it together.

Feature	Free	Pro	Enterprise
Pricing	$0	$15	Custom
DMs per month	2,000	Unlimited	Volume
DMs per account (safety cap)	4,500 / day	4,500 / day	4,500 / day
Instagram accounts	1	5	10
Active automation rules	Unlimited	Unlimited	Unlimited
Comment keyword → DM
DM keyword auto-reply
Story reply automation
Story mention automation
Live broadcast comment automation
Image + CTA buttons in DMs
Ask-for-follow gating
Email lead capture in DMs
Follow-up DM sequences
Re-trigger on existing posts
Link in bio page
Analytics dashboard
CSV export (analytics + contacts)
Contacts (CRM)	1,000	Unlimited	Unlimited
Referral rewards
"Sent via boomly.bio" tagline in DMs	Shows	Removed	Removed
Custom branding (your logo + colors)			Soon
White-label (custom domain + emails)			Soon
Email support
Priority support
99.9% uptime SLA + dedicated Slack			Soon
Dedicated success manager

Feature	Free	Pro	Enterprise
Pricing	$0	$15	Custom
DMs per month	2,000	Unlimited	Volume
DMs per account (safety cap)	4,500 / day	4,500 / day	4,500 / day
Instagram accounts	1	5	10
Active automation rules	Unlimited	Unlimited	Unlimited
Comment keyword → DM
DM keyword auto-reply
Story reply automation
Story mention automation
Live broadcast comment automation
Image + CTA buttons in DMs
Ask-for-follow gating
Email lead capture in DMs
Follow-up DM sequences
Re-trigger on existing posts
Link in bio page
Analytics dashboard
CSV export (analytics + contacts)
Contacts (CRM)	1,000	Unlimited	Unlimited
Referral rewards
"Sent via boomly.bio" tagline in DMs	Shows	Removed	Removed
Custom branding (your logo + colors)			Soon
White-label (custom domain + emails)			Soon
Email support
Priority support
99.9% uptime SLA + dedicated Slack			Soon
Dedicated success manager

Pricing built for creators.

Free

Pro

Enterprise

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